Drawing on our extensive recruitment experience, our team has developed a package of practical, short courses to help managers and staff navigate all aspects of the WA Public Sector recruitment and selection processes.

Training Services

For HR Professionals and Panels

For all staff who are new to Public Sector recruitment processes, in our course, you can learn best-practice recruitment techniques and ways to streamline hiring processes.

For Applicants

Our courses are designed to ensure staff are well prepared and able to put their best foot forward when preparing to apply for jobs.

These courses are a perfect complement to your organisation’s talent management strategy or employee support program.

All our courses are full of practical tips specifically targeted for the WA Public Sector recruitment and selection processes.

Take a look at what we have to offer and get in touch at [email protected].

 
We can also design bespoke recruitment programs to suit your organisational needs

QLMC Training Modules – For Panels and HR Professionalsts

Course Outline

Mastering the Art of Hiring the Right Talent


Plan. Attract. Assess. Onboard. This high-impact, results-driven program equips hiring managers and recruitment professionals with the skills and strategies to hire top talent efficiently, fairly, and in full compliance with legislative frameworks.


Participants will learn best-practice recruitment techniques, from crafting compelling job advertisements to conducting objective assessments and delivering a seamless onboarding experience. Designed to streamline hiring processes, this workshop ensures participants can attract, evaluate, and integrate the best candidates while minimising risk and bias.


What You Will Learn:

  • Planning & Compliance – Understand the legal framework, employment options, and roles of key decision-makers.
  • Attracting Talent – Develop effective recruitment documents, optimise advertising strategies, and attract diverse applicants.
  • Assessing Candidates – Manage conflicts of interest, mitigate unconscious bias, shortlist effectively, conduct referee checks, and write selection reports.
  • Onboarding for Success – Implement best-practice onboarding, ensure candidate care, and maintain accurate records.

Who Should Attend?


This program is designed for hiring managers, HR professionals, and selection panel members seeking to refine their hiring processes and improve recruitment outcomes.


Key Benefits:


For Individuals:

  • Master the end-to-end hiring process, from recruitment to onboarding.
  • Gain confidence in applying best-practice recruitment techniques aligned with legal and compliance standards.
  • Develop the ability to attract and assess high-calibre, diverse talent.
  • Strengthen decision-making skills in shortlisting, interviewing, and final selection.


For Organisations:

  • Improve hiring outcomes and reduce turnover through structured, consistent recruitment practices.
  • Enhance compliance with legislative requirements, minimising legal and reputational risks.
  • Build a stronger, more inclusive workforce through fair, bias-free hiring.
  • Increase efficiency in the recruitment process, saving time and resources.


This program delivers proven strategies to elevate hiring outcomes, strengthen organisational capability, and position your organisation as an employer of choice.


Course delivery: in-person or virtually.


Course length: Full day

Module 1
Mastering CV/Resume Writing for WA Government Roles

QLMC Training Modules – For Applicants

This practical, skills-based workshop equips public sector employees with the tools to craft a professional and competitive CV/Resume tailored to WA government roles. Participants will learn how to structure their CV/Resume effectively, highlight key achievements, and align their experience with public sector job requirements, suitable for all agencies.

 
What You Will Learn:

  • How to structure a CV/Resume that meets WA public sector standards
  • Techniques for showcasing skills, achievements, and career history
  • Common mistakes to avoid and best practices for clarity and impact
  • Hands-on CV/Resume refinement with expert feedback


Who Should Attend?

  • Current public sector employees looking for promotions or role transitions.
  • HR professionals supporting others in recruitment. Max of 15 participants.

Benefits:
  • Develop a clear, well-structured, professional CV/Resume aligned with WA public sector expectations
  • Showcase skills and achievements effectively to stand out in competitive processes
  • Avoid common pitfalls and use best practices for maximum impact
  • Gain greater confidence in articulating skills and experience effectively
  • Gain expert feedback to refine your CV/Resume and improve job application success.

Participants will leave equipped with the tools and knowledge to write a polished, job-ready CV/Resume that effectively communicates their value to prospective employers. Participants will need to bring a copy of their most current CV/Resume for hands-on review and practical exercises.

 
Course delivery: in-person or virtually.

 
Course Length: 2-2.5 hours

Module 2
Making Sense of Yourself as a Public Sector Employee (WA)

This practical, interactive workshop helps public sector employees gain a clearer understanding of their professional identity and the unique skills they bring to the workplace. Through guided self-assessment, participants will explore their strengths, values, and transferable skills to develop a career-focused approach that supports long-term growth and progression within the WA public sector.


What You Will Learn:

  • How to identify your career stage and map future pathways
  • Understanding and leveraging technical, transferable, and personal skills
  • Strategies for aligning strengths with career opportunities in the public sector
  • Practical steps to develop a structured career planning approach


Who Should Attend?

This workshop is ideal for public sector employees at any career stage seeking greater career clarity and individuals looking to position themselves for new opportunities or promotions.


Benefits:

  • Greater self-awareness and confidence in career decisions
  • A structured framework to identify and leverage key skills
  • Increased confidence to articulate professional value in job applications and interviews
  • Practical tools to support long-term career growth and progression
  • Participants will leave with a clearer understanding of their professional strengths and a roadmap for future career success.

Course delivery:

in-person or virtually.


Course Length:

2-2.5 hours


Module 3
Crafting the Perfect Covering Letter for Public Sector Jobs (WA)

A well-crafted covering letter is essential for securing a public sector role, providing a strong foundation for a competitive job application. This interactive, skills-based workshop equips participants with the strategies and techniques needed to craft a compelling covering letter that highlights key skills, experience, and alignment with role requirements.


What You Will Learn:

  • The role of a covering letter in public sector applications
  • How to structure and tailor content for maximum impact
  • Best practices for language, tone, and formatting
  • Common pitfalls to avoid and how to enhance clarity and professionalism
  • Practical exercises with expert feedback to refine covering letters


Who Should Attend?
Ideal for public sector employees looking to improve their application writing skills and strengthen their job prospects.


Benefits:

  • Increased confidence in writing professional and persuasive covering letters
  • A structured approach to aligning applications with WA public sector requirements
  • Enhanced ability to effectively communicate key skills and experience
  • Hands-on experience with personalised feedback to refine applications

 
Participants will leave with the tools and knowledge to craft covering letters that stand out in the competitive public sector job market.


Course delivery: in-person or virtually.

 
Course Length: 2-2.5 hours

Module 4
Mastering Public Sector Job Interviews (WA)

This interactive and practical workshop equips participants with the skills, strategies, and confidence needed to perform effectively in public sector job interviews. Designed to demystify the government selection process, this session provides a structured approach to answering questions, showcasing relevant experience, and presenting with confidence. Available both virtually and on-site, this workshop ensures accessibility for all participants.


What You Will Learn:

  • How public sector interviews are structured and assessed
  • Techniques for responding effectively to behavioural and capability-based questions
  • How to use the STAR method to craft clear and compelling responses
  • Strategies to manage nerves and communicate with confidence
  • Practical mock interview practice with expert feedback


Who Should Attend?

This workshop is ideal for public sector employees preparing for selection panel interviews. Whether you are applying for your first government promotion or looking to refine your approach, this session will provide valuable insights to enhance your interview performance.


Benefits:

  • Increased confidence in responding to interview questions
  • A structured approach to demonstrating key skills and experience
  • Greater ability to align responses with selection criteria
  • Practical strategies to manage nerves and perform under pressure
  • Hands-on practice with personalised feedback in a supportive environment


Participants will leave with a clear understanding of public sector interview expectations and proven techniques to stand out as a strong candidate. This workshop is available both virtually and on-site to ensure flexibility and accessibility.


Course delivery: in-person or virtually


Course Length: 2-2.5 hours


Get in touch today

to further explore our training services.

QLMC Full Day Training Course

Course Outline

Job Application & Interview Skills for the Public Sector


A strong job application and interview performance are essential for success in the competitive public sector job market. This high-impact, practical workshop equips participants with the latest tools and techniques to write compelling applications, refine interview skills, and stand out as a top candidate.


Led by industry experts, this interactive session provides insider insights into what government agencies look for in candidates, how to navigate selection processes, and strategies to confidently present skills and experience.


What You Will Learn:

  • How to craft polished, competitive applications aligned with government approaches
  • The skills, qualities, and capabilities agencies value in candidates
  • How to prepare and structure responses for different types of interview questions
  • Techniques to manage nerves and perform with confidence in interviews
  • Strategies to remain competitive and market yourself effectively for career opportunities


Who Should Attend?

Ideal for professionals seeking to secure a public sector role, progress their career, or refine their job application skills. Participants are encouraged to bring their resume to be equipped to participate fully. Class size is capped at 15 to ensure personalised support.


Key Benefits:


For Individuals:
  • Identify strengths and development needs through targeted self-assessment
  • Learn how to write contemporary, high-impact applications and resumes
  • Gain confidence and maximise interview performance with practical techniques
  • Improve self-awareness and job-readiness


For Organisations:

  • Attract high-quality applicants and achieve a better candidate fit

  • Strengthen internal workforce capability

  • Build a reputation as an employer of choice


Participants will leave this workshop equipped with practical skills, strategic insights, and the confidence to secure their next public sector role.


Course delivery: in-person or virtually.


Course length: Full day


Individual Coaching

Tailored one-on-one coaching designed to support public sector employees in refining their job applications, CVs/resumes, and interview skills.
This high-impact coaching service provides strategic, results-driven guidance to help candidates stand out in the competitive public sector job market. Whether you need support in crafting a compelling application, structuring your CV/resume, mastering interview techniques, or mapping out your career trajectory, our expert consultants will help you can present yourself with clarity, confidence, and impact.

Flexible Coaching Options
Coaching is available as a comprehensive package, or individual modules tailored to specific career goals.

Modules include:
  • Crafting Job Applications – Develop a targeted, well-structured application that aligns with public sector selection criteria and recruitment processes.
  • CV/resume Writing – Create a professional, results-focused CV/resume that highlights key achievements and capabilities.
  • Developing Interview Skills – Gain practical strategies to excel in selection panel interviews, respond to behavioural questions with confidence, and stand out as a top candidate.
  • Career Progression Guidance – Identify your professional strengths, transferable skills, and career opportunities within the public sector.

Coaching is delivered in-person or virtually, ensuring flexibility to suit your schedule. Each module will run for 2 hours.

Who Is This For?
This service is ideal for:
  • Public sector employees seeking promotion or career advancement
  • Graduates and emerging leaders looking to progress their career

Key Benefits
  • Competitive Edge – Gain insights into best-practice recruitment strategies used by government hiring panels.
  • Personalised Feedback – One-on-one coaching tailored to individual experience and career goals.
  • Confidence & Readiness – Master techniques to present yourself effectively in applications and interviews.
  • Flexible & Accessible – Coaching can be taken as a full program or standalone modules, in-person or remotely.
  • Career Growth Focused – Identify strengths and transferable skills to map out future career pathways.

With expert coaching from Western Australia’s leading public sector specialists, you’ll gain the skills and strategies to secure your next role and advance your career with confidence.